Products related

Ans: Al Manna & Tayebat are gum arabic mixtures classified as food and are GRAS (Generally Regarded As Safe) and are safe to be consumed in any amount as part of our diet. You are still advised to continue your medication and follow your doctor’s prescribed dosage. Al Manna & Tayebat are not substitutes for Doctor’s Prescribed Medications.

Ans: Yes, and for young children or infant, please contact our Organic Health Customer Consultants at 6883 9585 to enquire about the dosage intake.

Ans: We encourage you to speak with our Customer Consultants to understand more about the products. Please call 6883 9585, we will be more than happy to assist you.

Ans: We hope to help you in any way that we can, so feel free to drop us a call at 6883 9585 to speak to our friendly and professional consultants, email us at ask@organichealth.com.sg or contact us via the online enquiry form.

Operational related

Ans: We provide FREE delivery island wide in Singapore with a minimum purchase of $50. Delivery charges applies for overseas and special deliveries. Please refer to Delivery & Returns for the cut off time and other informations regarding deliveries.
Ans: All web orders will only be processed during office hours, from Monday to Friday (8:45am – 5pm). It will take 1-2 working days for your products to reach you locally in Singapore. Please refer to Delivery & Returns for further information.
Ans: Please refer to Delivery & Returns for the timings.
Ans: Please contact us via our online enquiry form and we will get back to you within 2 to 3 working days.
Ans: In case of any delays in shipping / delivery, Organic Health Pte Ltd will notify respective customers accordingly via Phone (for Local Purchases) or Email (for Overseas Purchases) at least 1 working day in advance.
Ans: All online transactions are handled by a certified third party payment merchant, Telemoney.
Are information collected secured? Ans: Please be assured that all personal details collected are used to help us provide better and more customized services to our customers, and will not be sold or released to any third parties. At ORGANIC HEALTH PTE LTD, customer interest and security always comes first. Please refer to our Privacy Policy for more information.
Ans: Currently, you can choose between 2 modes of payment, either cash on delivery for local purchases only or payment by credit card/Paypal. Discount Vouchers / Gift Vouchers cannot be used in any Credit Card transaction.
Ans: All online transactions are handled by a certified third party payment merchant, Telemoney.
Ans: We hope to help you in any way we can, so feel free to drop us a call at 6883 9585 to speak to our friendly & professional Consultants or contact us via the online enquiry form.